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Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you have requested a custom design or personalised item, the maker is not obliged to offer either refunds or exchanges should you change your mind about the item.
Read the Folksy Returns Policy.
The glass looks beautiful, I bought it for a friends 80th birthday , when you get to 80s it’s hard to buy because by that time you have mostly everything you need, this glass is perfect ,it’s decorated beautifully and you can have a personal message painted on it ,I’m very very pleased with it and will definitely be using your company again , when you receive it it’s exactly the same as on the picture , thankyou so much