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Buying from me
If you buy one of my pieces (or more!) I can promise you
a) I'll be chuffed to pieces
b) I'll send it off to you as quickly as I can get it safely packaged and to a carrier
c) I'll always try to address questions/complaints in a timely manner
Feel free to ask about commissions/personalisation.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
