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Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Read the Folksy Returns Policy.