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Our commitment to service is unwavering. We strive to exceed expectations, ensuring every interaction reflects our dedication and integrity. With a focus on quality, responsiveness, personal service, and customer satisfaction, we are here to build trust and deliver excellence in all we do. Your satisfaction is our ultimate goal.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
