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Buying from me

I may be able to personalise a bracelet or necklace with an initial charm, at no extra cost, subject to availability of letters. Please ask when placing your order and I will do my best to help.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

We cannot accept returns of earrings for reasons of hygiene, unless they are faulty.

Read the Folksy Returns Policy.