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Buying from me
The Wonky Crow is home to bespoke handmade needle felt animal designs, artwork, pagan cards and jewellery accessories by artist neyeli
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If for any reason you are unsatisfied with your order please contact me as soon as possible and I will do my best to help.
Standard and Ready made items may be returned within 7 days of delivery providing they are in the same perfect condition they were delivered in.
Custom designs are un-returnable as every effort is made to ensure you the customer are happy with your design before posting.
Notification of any damages, shortages and discrepancies must be received within 7 days of delivery.
Postage costs will be refunded only if your order is damaged or faulty
Postage costs are not refundable for damages caused by Royal Mail or other persons once item has been dispatched.
Read the Folksy Returns Policy.
