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Buying from me
OUR CURRENT PROCESSING TIMES ARE 3-7 BUSINESS DAYS.
Shipping Information:
- UK Orders: Royal Mail Tracked 48 (2nd Class) (2-4 business days*)
- International Orders: Royal Mail International Tracked (5-10 business days*)
Important Shipping Notes:
* All shipping times are estimates, and delays may occur due to various factors. Once your parcel leaves our studio and is with the courier, we have no control over the shipping process or delivery times.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.