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Buying from me
February 2023- Purchases will be sent 2nd class Royal Mail post instead of increasing postage prices.
If you have questions please don't hesitate to ask.
Please think carefully before placing your order.
I had one customer return a bag they bought from me to see if the removable strap would fit a bag she already had. She wanted to return it because she said it wasn't compatible.. I was expected to give a full refund. I did not make the strap for my bag to fit any other bags.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Please read the Folksy returns policy before placing your order.
February 2023- Purchases will be sent 2nd class Royal Mail post.
Some items are listed on multiple sites at slightly varied prices due to some sites charging fees.
I am one person, not a huge company.
If you have questions pre purchase to help you make your buying decision, please don't hesitate to ask.
Please think carefully before placing your order.
I had one customer return a bag they bought from me to see if the removable strap would fit a bag she already had. She wanted to return it because she said it wasn't compatible, therefore I was expected to give a full refund. I did not make the strap for my bag to fit any other bags.
Read the Folksy Returns Policy.
