Mugs by Bronwen Ceramics

Buying from me

You are welcome to visit, thanks for taking the time to come & look at my Folksy shop. Take a look and find a gorgeous gift for yourself or someone special.

All my pots are hand thrown on a wheel, glazed in food-safe glazes and fired in my electric kiln.

All items in my shop are handmade, designed and created by myself in Cornwall and Devon.

Returns Policy

You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.

Processing time:

The time I need to prepare an order for shipping varies. For details, see individual items.

UK by Royal Mail Signed For Second Class Parcel but if you would like to upgrade to a faster shipping option please contact me.

**If you require postage outside the U.K. please message me for info**

Shipping costs quoted at checkout are for single packages weighing less than 2kg only.

Packed orders weighing more than 2kg are subject to revised shipping costs. Please contact the seller.

Royal Mail have significantly increased their prices for medium sized parcels and I won't reduce the size of my protective packaging. (I would hate my ceramics to get broken in transit.) I will therefore be using a courier for small, medium and large parcels. If you could quote a 'safe place' on your order for the courier to leave the parcel that would be great. They will try to deliver at your address up to three times.

If you would like to visit my stall local craft markets around Launceston, Tavistock and Okehampton (where I work), if you would like to come along, message me and I'll send you a list.

Custom and personalised orders:

I also make to order, please get in touch if you request an item such as a ceramics design that it is the artwork you are paying for - please don't expect to pay the same price as a standard item. Designs can take several weeks of hard work to create and I charge accordingly.

Ready to ship items take 3 to 5 days to post, made to order items 4 to 5 weeks.

If you have any questions about any of the items in my shop or want a different colour or size, please contact me.

Read the Folksy Returns Policy.